Please contact our Customer Service Team by phone at 1-888-776-1662 or email firstname.lastname@example.org as quickly as possible to cancel or change your order and we will make every effort to see these changes are made prior to your order shipping. Unfortunately, we cannot make changes to an order once it is shipped. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact our Customer Service Team by phone at 1-888-776-1662 or email email@example.com
Orders generally process and ship in 1-2 business days, excluding weekends and holidays. Delivery can vary based on location and shipping option chosen. For time sensitive orders, please contact our Customer Service Team by phone at 1-888-776-1662 or email firstname.lastname@example.org. Occasionally, there may be more information required from you before we can ship an order, this may be related to the shipping address or payment method provided. If this is the case, we will contact you as soon as possible to acquire the information.
Please access your order confirmation email and select 'view my order'. The tracking number(s) to your order appear once the product is en route. If you have further questions or concerns, please contact our Customer Service Team at email@example.com for further assistance.
Please check all packing materials to make sure the item was not overlooked. If you are unable to locate the missing item, contact our Customer Service Team by phone at 1-888-776-1662 or email firstname.lastname@example.org. Please have your order number ready in order to help us locate your order quickly.
Confirm the tracking of your shipment with the carrier to confirm that your package(s) was delivered. If your tracking indicates the package was delivered but you are not in possession of it, please contact our Customer Service Team at email@example.com further assistance.
Log in to your account HERE to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact our Customer Service Team at firstname.lastname@example.org for further assistance.
Visit the login page, and fill out the section under "Forgot your password?", an email password reset link will be sent to you. If you continue to have trouble, contact our Customer Service Team at by phone at 1-888-776-1662 or email email@example.com and after answering the verification questions, they will provide you with the new login information.
To become a Gym partner, click here and provide us with your contact and gym information. One of our business development team members will reach out to you to learn more about your gym and speak in further detail about our program.
Influencers are those that love the Hayabusa brand. They sport it, talk about it, recommend it, and know all about it. They also have a strong following on social media, blogs and/or websites. If this sounds like you, you may be the perfect fit for our program. APPLY HERE.
Earn up to 10 points for every $1 spent on the purchase of product, but not for any amount spent on taxes or shipping costs. If an order is cancelled or returned, any Rewards Points awarded for the purchase will be cancelled.
You do not earn points when buying a gift card. When making a purchase with a Gift Card, points will be earned on the order amount, less taxes and shipping.
Give the gift of combat fitness: Give a friend 10% off on Hayabusafight.com and earn 1000 points when they make their first purchase.
Sign up for our newsletter and earn 200 points (located near the bottom of any page).
Create a Hayabusa Rewards account: Earn 200 points
Follow Hayabusa on Instagram, facebook and twitter and: Earn 100 points for each connection you make.
In order for points to be tracked back to your Hayabusa account, you must connect with our social accounts by clicking the social icons near the bottom of the Hayabusa homepage. When you are asked to connect, be sure to enter the email address associated with your Hayabusa account in order to earn your points. No points will be tracked in your account if you follow us directly on our social channels.
Select Rewards for the corresponding reward amount you are interested in using.
Clicking Claim Reward will generate a gift card reward code that you can use during the checkout process.
All rewards that are unavailable will be grayed out and unable to be clicked.
If you selected Claim Reward by accident or you do not want to use the reward right away, the code will stay in the My Rewards area of your account for you to use later. Rewards do not expire.
Redeem the reward.
Once you have added products to your cart, click the Checkout button and choose your shipping method and apply your gift card or discount code. In the Gift card or discount code box, paste your reward code and then apply it to your order.
Access our INTRODUCE A FRIEND TO HAYABUSA FIGHT page directly or by clicking the rewards app banner located at the bottom right corner and scrolling to on the Share with Friends section.
Choose which method you would like to use to refer your friends to Hayabusa Fight in order to send them a 10% off coupon towards their first order. When your friends make their first ever Hayabusa Fight purchase, you will receive 1000 points to your account per transaction.
Ways to introduce a friend to Hayabusa Fight
Via Facebook & Twitter:
Select the corresponding social channel you would like to share on. Add/alter the text in the post if you wish and then select Post/Share. When a friend clicks the link in your post and makes their first purchase, you will receive 1000 points.
Enter your the email addresses of your friend(s) that have never created a Hayabusa Fight account before. When one of your friends makes their first purchase on Hayabusa Fight from the email you sent, you will receive 1000 points.
Copy the link provided and send it to your friends using whichever method you choose. When one of your friends makes their first purchase on Hayabusa Fight from the link you sent, you will receive 1000 points.
If your friend’s order is canceled or returned, the 1000 points awarded to you for their purchase will be cancelled.
The Refer a Friend program is designed to award you points when you introduce someone new to Hayabusa Fight. Therefore, friends who are referred must not have the same home or business addresses or other personal information as you. Please note, there are security measures in place to prevent the wrongful awarding of points based on information like IP addresses. If you referred a friend and did not get your points, it may be because of these security features. If your referral is valid and you have not received your points, please contact customer service to look into it further.
While your membership may remain open, Points will expire after twelve (12) months of inactivity, a period in which a Member earns no Points, makes no qualifying purchases, takes no qualifying actions, and redeems no Points.
Your membership may be revoked by Hayabusa Fightwear, in its sole discretion, at any time. Any abuse of the Program; failure to follow any of these Terms; misrepresentation; or conduct that may be detrimental to Hayabusa Fightwear or our interests may result in the revocation of your membership and make you ineligible for further participation in the Program. If in Hayabusa Fightwear sole discretion, we suspect fraud, misrepresentation, abuse, or violation of these Terms, we also have the right to take appropriate legal action.
If your membership is revoked, any Points or Rewards in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Hayabusa Fightwear sole discretion.
Yes. Hayabusa Fightwear may, in its discretion, cancel, amend, modify, restrict, and/or terminate the Program, the Program Terms, or any aspect or feature of the Program, at any time without prior notice, even if such changes may affect Points already earned and/or the value of Rewards already accumulated and/or the ability to redeem Rewards.
If the Program is terminated, any Points or Rewards in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Hayabusa Fightwear sole discretion.
To claim your 3-month trial with PunchLab, you first need to pick up a pair of gloves or the Heavy Bag Belt itself from Hayabusafight.com/ca. You will then receive an email with instructions to redeem your 3-month trial. You can get ahead by creating your account now, and downloading the PunchLab App.
The app works with virtually any kind of punching bag, but the belt was designed for cylindrical hanging and standing bags with a diameter ranging between 60 and 120 cm. These are the most common models you can find in the stores and gyms.
There should be no reason you should be punching your phone if you followed the steps correctly. As long as you’ve calibrated your bag, the PunchLab App will be able to detect the caliber of your punches. You do NOT need to punch near your phone to have it detected.
After your 3-Month trial, your PunchLab membership will renew iteslf automatically. If you have your credit card information on file, then you will be charged to reinstate your membership for another 3-Months. You can remove your card information from your account at any time.
To reinstate your membership, log-into the Punchlab App and purchase a membership package through your App store.
If you don’t wish to reinstate your membership, however, we’d love to get your feedback about your experience with PunchLab. You can leave App feedback here: punchlab.net/feedback
Great question! You can visit PunchLab's request a feature page, then add your suggestions to the polling section. Please check to see if your idea has already been posted to the board and upvote it to show your support. Visit this link: punchlab.net/feedback/