Help Center

FAQ

Products And Orders

WHEN WILL I BE CHARGED FOR MY ORDER?

CAN I MODIFY OR CANCEL MY ORDER?

WHEN WILL MY ORDER SHIP?

HAS MY ORDER SHIPPED?

AN ITEM IS MISSING FROM MY SHIPMENT

MY ORDER NEVER ARRIVED

I HAVE A QUESTION ABOUT MY CHARGES

DO YOU COLLECT SALES TAXES?

Shipping

WHERE DOES MY ORDER SHIP FROM?

HOW LONG WILL SHIPPING TAKE?

Where do you ship to?

Account

I FORGOT MY PASSWORD

Gym Partners and Affiliate Program

Gyms

I CAN’T “FIND MY GYM” ON THE MAP.

CAN I SELL HAYABUSA PRODUCTS AT MY GYM?

HOW DO I ORDER MORE CATALOGS, POSTERS AND COLLATERAL?

HOW DO I BECOME AN AUTHORIZED HAYABUSA GYM PARTNER?

WHAT ARE THE ADVANTAGES OF BEING A HAYABUSA GYM PARTNER?

Sponsorships & Influencers:

DO YOU SPONSOR ATHLETES/INFLUENCERS?

WHAT IS AN INFLUENCER?

Hayabusa Rewards

HOW DO I EARN POINTS?

WHAT CAN I SPEND MY POINTS ON?

HOW DO I CHECK MY POINTS BALANCE?

HOW DO I REDEEM MY POINTS?

HOW DO I SUBSCRIBE TO THE NEWSLETTER TO EARN POINTS?

HOW DOES "INTRODUCE A FRIEND TO HAYABUSA FIGHT" WORK?

WHAT DO I DO IF I AM MISSING POINTS I SHOULD HAVE RECEIVED?

WILL I GET POINTS FOR PURCHASES I MADE PRIOR TO THE START OF THE HAYABUSA REWARDS PROGRAM?

WHAT HAPPENS TO MY POINTS WHEN I CANCEL MY ORDER AND/OR RETURN PRODUCTS?

WHAT HAPPENS TO MY POINTS WHEN I CANCEL MY ORDER AND/OR RETURN PRODUCTS?

PunchLab

What is PunchLab?

How do I get it? What does it come with?

How do I redeem my free 3-month trial?

Are all punching bags supported?

I’ve got my PunchLab Belt, now what?

Can I use the App without the Belt?

Does PunchLab work with kicks as well?

Where do I position my Belt on the heavy bag?

What if I punch my phone?

Do I need to be looking at the screen the whole time?

What happens after my 3-Month free trial?

How do I ask for a new feature?

Can I listen to music while I use PunchLab?

YOUR CART

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(All orders over $20 get free shipping.)
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